Play Support Desk
Hape Customer Care, 1188 Play Street, Suite 6, Irvine, CA 92618, United States.
Tell us whether you are choosing a first baby toy, refreshing a preschool shelf, planning a gift table, or building a small retail selection. The Hape team will point you toward a friendly next step.
Hape Customer Care, 1188 Play Street, Suite 6, Irvine, CA 92618, United States.
Call +1 800 555 0198 or write to [email protected] for product guidance and order questions.
Monday to Friday, 9:00 AM to 5:30 PM Pacific Time. Weekend notes are answered the next business day.
Share the child age, favorite play type, product category, delivery region, and whether you need a single gift recommendation or broader assortment help. Photos of an existing shelf or play corner are useful when you want rotation ideas.
For stores, schools, and family programs, mention expected age bands, safety documentation needs, and the time of year you are planning for. We keep the reply practical, warm, and easy to act on.
Hape questions often begin with a simple sentence: "My child loves music," "We need a first balance toy," or "I want a birthday gift that will last." Use the form to share the moment you are shopping for, and we will answer with a short path through the catalog.
For the fastest reply, add the age range, whether the toy will be used at home, school, daycare, or a store display, and any material or safety notes that matter to your family or buying team.